1. INFORMATION WE COLLECT:
1.1. Personal Information:
We may collect personal information that you voluntarily provide when using our website or inquiring about our services. This may include, but is not limited to, your name, email address, phone number, mailing address, and any other details you willingly share.
1.2. Payment Information:
For seamless payment processing, we may collect payment details such as credit card information or other financial data. Rest assured, sensitive information is securely processed by our third-party payment processors, and we do not retain it on our servers.
1.3. Usage Information:
Non-personal information about your interactions with our website, such as pages visited, visit duration, IP address, browser type, and operating system, may be collected. This data aids us in refining our website’s functionality and tailoring our services to better suit your needs.
2. HOW WE USE YOUR INFORMATION:
2.1. Service Delivery:
Your personal information is employed to facilitate the delivery of our cleaning services, including communication, assessing your requirements, and matching you with suitable cleaning professionals.
We may use your contact information to send you updates, service-related announcements, marketing materials, and other communications that we believe may be of interest to you. You have the option to opt-out of receiving such communications at any time.
2.3. Payment Processing:
Payment information is exclusively used for processing transactions related to our services, and it is not retained on our servers.
2.4. Analytics and Improvements:
Usage information is analyzed to understand website traffic, user preferences, and enhance the overall user experience on our website.
3. DATA SHARING:
3.1. Third-Party Service Providers:
We may share your personal information with third-party service providers who assist us in delivering our cleaning services. These providers are bound by confidentiality agreements and are only permitted to use your information for specified purposes.
3.2. Legal Compliance:
Your personal information may be disclosed if required by law or in response to a valid legal request.
4. DATA SECURITY:
Industry-standard security measures are implemented to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive for absolute security, please be aware that no method of transmission over the internet or electronic storage is 100% secure.
5. COOKIES & TRACKING TECHNOLOGIES:
Our website may utilize cookies and other tracking technologies to enhance your browsing experience and collect information about your site usage. You can adjust your browser settings to manage cookies or receive notifications when cookies are being sent.
6. YOUR CHOICES:
6.1. Access and Correction:
You have the right to access and correct the personal information we hold about you. If you wish to do so, please contact us using the information provided at the end of this policy.
You can choose to opt-out of receiving promotional communications from us at any time by following the unsubscribe instructions provided in our emails or by contacting us directly.
7. CHILDREN’S PRIVACY:
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us to have it removed.
9. CONTACT US: